Creative Project Coordinator & Account Manager
Natalia Lizana
8+ years managing client accounts, timelines, and campaigns across B2B and B2C environments.
Bilingual in English and Spanish
See my Work
Managing Multiple Projects at Once
Lovett Signs
Project Manager
End-to-end coordination of 20+ monthly signage projects in Canada and the US.How each project worked
Every project went through the same stages: quote, design approvals, deposit, site check, permits (landlord and city), fabrication, installation, completion report, and final invoice. Each sign also had to meet the client's brand guidelines and follow city or mall regulations.
Managed full client communication from first quote to final invoice
Tracked timelines across design, fabrication, and installation teams
Prepared bids for public and private sector clients
Coordinated permits with landlords and city authorities
Kept CRM records and project documentation organized
Made sure every project met brand and regulatory requirements
From brief to installation:
a look at the process behind each signage project
Client Communication & Account Coordination
Jones Neon Signs & Displays
Independent Account Coordinator
Client-facing account management across national commercial signage projects across Canada.
Overview
I manage the client-facing side of signage projects for national accounts. The internal team handles field operations: site checks, permits, and installations, while my role is to make sure the client is informed, the paperwork is accurate, and each project moves forward smoothly on our end.
What I did
Handled all client communication throughout each project
Prepared quotes, deposits and coordinated design approvals
Kept clients updated on timelines for site checks, permits, and installation
Sent completion reports and final invoice
Communication, Events & Member Support
10C Shared Space
Community Engagement Assistant
Newsletter campaigns, event coordination, and member communications for a Guelph community hub.Overview
During a Canada Summer Jobs placement at 10C Shared Space, I supported the day-to-day communications and event coordination for a co-working and community space with an active and diverse membership. The role covered everything from front desk support to newsletter campaigns and event logistics.
What I Was Responsible For
Supporting logistics and on-site coordination for 5+ public events
Managing daily communication with 20+ active members (front desk, email, in-person)
Writing the monthly newsletter to promote events and updates
Creating blog content to highlight community changemakers
Developing onboarding materials to help new members understand how to use the space
Updating website content (WordPress) to reflect programming and events
Training volunteers to handle visitor inquiries and front desk support
Newsletter Campaign
Community Blog Features
Member Onboarding & Communication Materials
Structured and simplified information for clarity
Designed the layout and visual hierarchy
Adapted language to be accessible for non-native English speakers
Reduced repetitive questions and made onboarding smoother for both members and staff.
Photography
I've covered networking events, workshops, product launches, and portraits.
